Business Intelligence
Certificate in Data Analysis and Reporting
Duration: 2 days
Overview
Learning Objectives
Supporting a business based discussions by numerical facts and evidence is critical in order to make a sound discussion. Noting this importance, this course presents business statical techniques to analyse business data for making sound conclusions and decisions. To do so, this course covers descriptive statistics in addition to univariate and multivariate analysis approaches to data analysis and understanding.
- Understand the principles of data analysis and reporting;
- Explore Challenges in Data Analysis;
- Identify Data Relationships.
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Certificate in Data Audits and Basic Analysis
Duration: 1-2 days
Overview
Learning Objectives
Using your data means first and foremost knowing your data, dealing with its shortcomings and improving its availability and quality. To this end, the diversified, extensive expertise of our qualified staff members can deliver solutions that match current best practices and provide the needed inputs to stay ahead of the competition.
- Learn how to do an initial assessment of your data needs;
- Gain key insights for subsequent data reporting, which constitutes a solid starting base for statistical modeling;
- Develop keen knowledge about its features, complete a gap analysis, and and issue recommendations for improvement.
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Certificate in Statistical Modeling
Duration: 1-2 days
Overview
Learning Objectives
Modeling services attempt to bring you the best models for your data, featuring stability, sustainability, and high results accuracy. We believe that every business issue deserves a dedicated statistical model that uses the features of the available data to generate actionable insights. The extensive expertise of our qualified staff members in different industries can deliver solutions that match current best practices and help your business stay ahead of its competition.
- Learn how to generate the best models for your data;
- Gain insights in different industries and understand current best practices;
- Deliver solutions to stay on top of your game.
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Certificate in Statistical Capability Development
Duration: 1-2 days
Overview
Learning Objectives
The ideal entry point in the world of data analysis. This service helps you build general and specialised trainings that equip your staff to address data characteristics and other associated matters in your organisation. The extensive expertise of our qualified staff members in different industries can deliver solutions that match current best practices and provide the needed inputs to stay ahead of the competition.
- Learn how to deliver solutions in different industries (telecom, banking, market research, retail audit, etc.);
- Equip yourself with the tools of trade to provide specialised solutions;
- Deliver solutions to stay on top of your game.
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Certificate in Statistical Support for Market Research
Duration: 1-2 days
Overview
Learning Objectives
These services can help any organisation know their customers, assess their suppliers, and administer in-house surveys or employee assessments in a timely and cost-conscious manner by maintaining objectivity and confidentiality of results where appropriate. Experienced staff is ready to assist you with a full range of services: design your questionnaire, handle all related communication, process data, analyse results and produce general and custom reports.
- Learn to analyse report output;
- Gain insights into how to issue recommendations;
- Receive assistance from processing data and produce data analysis reports.
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Certificate in Monitoring and Evaluation of Statistical Models
Duration: 1-2 days
Overview
Learning Objectives
We see models as tools that need constant monitoring – adjustments to maintain their predictive power and in certain cases, a complete redevelopment to ensure that they are relevant to their basic business needs as they evolve through time. The extensive expertise of our qualified staff members in different industries can deliver solutions that match current best practices and help your business stay ahead of its competition.
- Deliver solutions to stay on top of your game;
- Understand concepts like statistical models and learn how to maintain their predictive power;
- Become aware of the benefits that data monitoring and evaluation bring to the company.
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Certificate in Data Analysis
Duration: 1-2 days
Overview
Learning Objectives
This course is focused on multivariate data analysis functions such as Factor Analysis, Multiple Linear Regression, Logistic Regression, Structural EquationModeling, and Cluster Analysis. The course is addressed to professionals that have at least a basic understanding of data analysis and wish to broaden their expertise in this field. Practical examples are delivered using Rand/or IBM SPSS software.
- Differentiate between the dimensions of data quality;
- Get insights on best practices in data collection;
- Analyze solutions for organizing, synthesizing, and aggregating data.
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Certificate in Market Research
Duration: 2-4 days
Overview
Learning Objectives
The course follows the typical steps of a market study process, from problem identification to results presentation. You will pass through a few quantitative research methods such as surveys and experiments, followed by topics of questionnaire design, sampling techniques, quantitative data analysis, and results presentation. The course is geared toward professionals who wish to obtain general expertise in the field of market research.
- Learn how to follow correctly the steps of market research analysis;
- Understand how data analysis is performed in Excel and/or IBM SPSS;
- Gain insights on how to successfully implement research methods.
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Certificate in Business Intelligence Software
Duration: 2 days
Overview
Learning Objectives
The training is designed to help professionals generate and benefit from dynamic visualisations using customised, pre-configured, data analysis models. One important advantage is the solution can extract data from multiple sources (e.g. Excel and CSV files, different types of SQL databases, CRM, Newsletter software) in a single, global report. Once the solution is connected to a source, it will refresh from time to time to reflect the changes made in data (in the source).
- Empowering professionals to create data analysis models from scratch, gaining real time insights into their activity;
- Learn how to connect a report to data from a variety of sources, set automatic periodical updates, and integrate data from multiple reports in a single dashboard;
- Embed powerful, real time data visualizations into your own websites.
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Certificate in CRM Usage
Duration: 2 days
Overview
Learning Objectives
This training aims to prepare end-users (sales, customer-service or marketing professionals) for using a customized CRM system. This is achieved by giving them all the information they need, as well as hands-on practice (workshops) for CRM usage. Through a high quality, tailored and appropriate used CRM, any organization can obtain large benefits in areas like: intradepartmental and interdepartmental communication and cooperation, real time data access, data transparency, and fast decision making.
- Empowering professionals to understand the basics of the system and the methods of storing data for customers, potential customers, and the CRM users’ activities;
- Internalise each role (sales, customer service, marketing) from the CRM’s perspective and the way information is exchanged between those capabilities within the system;
- Learn to generate reports from CRM and extract criteria based data.
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Certificate in CRM Administration and System Customization
Duration: 2-3 days
Overview
Learning Objectives
To get the most out of any software system, it has to be constantly updated and adapted to meet an organisation’s needs and particularities. CRM systems are built around an essential principle: business in control. This means that almost any system customisation, can be accomplished through the user interface without using any code. This training aims to enable a system administrator and customiser to take full control of the CRM system through user interface and user experience customisation.
- Empowering professionals to understand system basics from the end-user perspective, the back-end
structure, and the relationships between entities (e.g. companies, contacts, orders, sale opportunities etc); - Learn how to manage the database in an efficient manner and perform mass operations;
- Integrate Microsoft Dynamics CRM with different software solutions (like Power BI, Outlook) to ensure process automation.