Healthcare

Certificate in Managing Healthcare Performance


Duration: 2 days

Overview

Learning Objectives

This training programme is built on a generic hospital case study and is meant to improve practical skills in working with KPIs, as well as develop instruments of a Performance Management Architecture based on Balanced Scorecard concepts.

  • Understand the steps of implementing a Performance Management System within a hospital;
  • Practice the development of a sound framework to ensure KPIs are aligned to strategy;
  • Obtain valuable practical insights in hospital performance improvement.

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Certificate in KPI Dashboard and Scorecard for the Healthcare Industry


Duration: 2 days

Overview

Learning Objectives

The KPI Dashboard and Scorecard for Healthcare training course is designed to develop the key performance management competencies needed to improve specific processes, such as KPI selection, KPI documentation, KPI data gathering, and reporting. The course content includes customised solutions for the healthcare industry to support the implementation of a KPI Performance Management Framework.

  • Efficiently measure performance by implementing the best KPI selection process;
  • Experience a customised approach by practicing your skills in working with healthcare KPIs;
  • Make more efficient decisions by learning not only how to measure performance, but also how to deploy data in the decision-making process.

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