Management and Leadership

Certificate in Transitioning to Management


Duration: 2-5 days

Overview

Learning Objectives

This course is designed for new managers or team leaders, to help develop their management skills. The course will be designed and tailored to the level of competence and maturity of those new to the role of managers.

  • Learn how to recognise and practise leadership styles most appropriate for your company;
  • Measure and develop the competencies required to be an effective manager;
  • Understand how to handle change and the impact it has on the behaviour of people.

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Certificate in Management Essentials for Middle Managers


Duration: 1-3 days workshop

Overview

Learning Objectives

This course is aimed at developing people management skills of middle managers who may have some experience, but have had no formal training.

  • Gain an understanding of the scope and complexity of managing people;
  • Appreciate the need to handle staff of different experience in different ways;
  • Build teams that perform at a high level and be able to deal more effectively with conflict at work.

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Certificate in Conflict Management


Duration: 1-4 days

Overview

Learning Objectives

Conflict is an inevitable part of our lives; how we view it and deal with it can vary from unpleasantness to a growth opportunity. This course will help you understand how conflict can be positive, and will introduce you to tools and techniques that will assist you to effectively deal with conflicts.

  • Understand conflict and its positive and negative outcomes;
  • Manage different perspectives while understanding body language during conflict;
  • Develop assertiveness.

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Certificate in Change Management


Duration: 2 days

Overview

Learning Objectives

Nowadays, organizational changes succeed with breakneck rapidity and employees should keep up the pace. Or at least, this is the main expectation in high-performing organizations. But in reality, is this possible? Lacking the specific abilities to manage the large variety of transitions which overlap, people’s productivity and motivation are decreasing. During this course, participants willdiscover strategies to go through the permanent process of change and they will be prepared to embrace a new change taking place instead of an older one, and so on and so forth.

  • Know the importance of change management and the key features of implementing such management;
  • Acquire the knowledge of change management;
  • Evaluate their own contribution in the implementation of change management.

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Certificate in Organizational Management


Duration: 2 days

Overview

Learning Objectives

Starting from the moment we are born and in every other moment of our life, each of us forms part of organisations, whether it is family, school, a group of friends, or the workplace. Man is by definition a social being, and manifests a natural tendency towards association. Therefore, organisations meet basic human needs. Furthermore, all our personal and individual needs and objectives can be accomplished more efficiently and quickly within a group or any form of organisation.

  • Know the importance of organisational management and the key features of implementing such management;
  • Acquire the knowledge of organisational management and understand desired organisational management behaviours;
  • Evaluate your own contribution in the implementation of organisational management.

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Certificate in Supervisory Skills


Duration: 3 days

Overview

Learning Objectives

Having a professional supervisor is a competitive advantage for any organisation. This course will give you the opportunity to explore essential topics for developing effective supervisory skills, such as communication skills, performance management, motivation, team development, and problem-solving skills. During this course you will find many useful tips and techniques that will help you supervise people and manage time more effectively.

  • Define the scope, nature, and responsibility of the supervisory role, and the challenges this role places on them;
  • Learn how to implement a number of motivational theories;
  • Demonstrate professional techniques in providing positive discipline.

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Certificate in Leadership for Senior Managers


Duration: 2 days

Overview

Learning Objectives

This course is geared toward experienced managers who wish to build on their expertise by gaining better insights into the concept of leadership.

  • Recognize and practice the leadership styles most appropriate for their organisation;
  • Learn how to handle change and the impact it has on the behaviour of their employees;
  • Understand how to motivate individuals and teams, as well as how to delegate more effectively.

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Certificate in Developing Leadership Skills


Duration: 3 days

Overview

Learning Objectives

Leadership is a fundamental skill in any business context. This course looks at leadership from a business perspective and provides participants with a solid understanding of how it can empower organisations and engender outstanding results.

  • Distinguish between lead for results compared to lead for power;
  • Enhance problem-solving techniques to overcome obstacles facing them/their department;
  • Gain insights into Solving Problems and leadership.

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Certificate in the Irrationalities and Rationalities of Being a Leader


Duration: 3 days workshops (3 weekends)

Overview

Learning Objectives

The shape of today’s organisations, political parties, communities, and countries are mostly shaped by the capacity of their leaders to develop a vision that is revolutionary but that can also address the actual hopes and needs of those who follow. The modules will aim to use the understanding and identification of personal and group leadership strategies, and individual and shared leading styles, to address and overcome irrationalities in the decision-making process within organisations.

  • Differentiate epistemological and ontological approaches to leadership;
  • Understand individual and group aspects – cognitive, emotional, behavioral and the “rise and fall” of individual and group irrationalities;
  • Propose different approaches to individual/shared leadership, based on group and individual characteristics and organizational characteristics.

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Certificate in Leadership Skills


Duration: 3 days

Overview

Learning Objectives

People are not always born as leaders. This program is designed for any employee currently leading a team or on their way to becoming a leader. Leaders at all levels will benefit from this program.
The program aims to help leaders discover themselves and understand the difference between a manager and a leader, in addition to understanding how our experiences, thoughts, and beliefs affect the way we lead.

  • Demonstrate leadership through personal and organisational leadership;
  • Understand the planning process and how to use time management techniques;
  • Recognize employee’s potential and make the best out of it.

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Certificate in Leadership: Integrity


Duration: 4 days (we recommend that the course is delivered in 4 consecutive weeks)

Overview

Learning Objectives

This course is addressed to both leaders, as well as those not in leadership positions. Participants will become more aware of their thoughts, emotions, words, and actions. They will learn how to measure integrity and how to monitor their level of integrity.
Our values are very important when we discuss about integrity. How to define values is the topic in the last module. This course on integrity is guaranteed to change participants’ lives, both personally and professionally.

  • Gain insights on how to monitor one’s integrity level;
  • Understand the importance of integrity values;
  • Learn about how integrity affects your life, personally and professionally;

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Certificate in Leadership: Power of Emotion


Duration: 1 day workshop and 1 day of follow-up

Overview

Learning Objectives

This course is addressed to both leaders and those not in leadership positions.
My emotions influence my decisions. What should I do? How should I react? This Power of Emotion course will help you identify and understand your own emotions, then the emotions of others. If you can manage your emotions, then you will get better results when working with or leading a team.

  • Learn how to identify and understand emotions;
  • Understand how to use and manage emotions;
  • Develop presentation skills and learn how to receive feedback.

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Certificate in Leadership: Power of Thought


Duration: 2 days workshop and 1 day of follow-up

Overview

Learning Objectives

This course is addressed to leaders and those not in leadership positions. The main focus is on how the mind works. When we understand how our mind works, it makes it easier to structure our thoughts. Having a structured mind is one of the most important skills required in the workplace today.
Another topic covered in this course is how to prepare a plan. Participants will learn how to analyse a situation, define solutions and alternatives, as well as estimate and adjust them.

  • Learn how the mind words;
  • Understand how to make a plan, estimate and adjust;
  • Improve time management with various strategies and tactics.

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Certificate in Leadership: Power of Word


Duration: 4 days of training (plus 3 days of follow up)

Overview

Learning Objectives

There is a strong connection between thoughts, emotions, and words. Having integrity means also assuming responsibility for one’s words, not to mention and emotions.
We give and receive feedback regularly. During this course we will use real life situations in role play and participants will be able to apply firsthand the knowledge acquired during this course.

  • Understand the magic triangle: context – emotion – cause of emotion;
  • Learn how to use the magic triangle: context – emotion – cause of emotion in communication;
  • Improve the quality of feedback through strategies and tactics.

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Certificate in Leadership: Power of Action


Duration: 1 day of training (plus 1 day of follow up)

Overview

Learning Objectives

This course is addressed to both leaders as well as those not in leadership positions.
If someone has a good plan, executing it becomes very easy. Nevertheless, certain issues can arise during this execution phase.
In order to execute a plan, we apply tactics, strategies and the other three powers. We use the Power of Thought to think before the act, the Power of Word to communicate the results, and finally, the Power of Emotion to manage yourself and the team.

  • Understand how to execute and monitor a plan;
  • Learn why it is important to reflect after the plan is done;
  • Develop presentation skills and learn how to receive feedback.

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Certificate in Leadership and Team Development


Duration: 3 days

Overview

Learning Objectives

Today’s successful leaders are willing to adapt and improve team performance by sharpening their own leadership team development skills. This training program empowers you to practice the skills you need to stop pushing and start pulling. Business results depend on people and this program aims to provide leaders the necessary tools to accomplish their goals. By attending this leadership program, you will become an engaging manager that creates confident, inspired, empowered, and enthusiastic teams!

  • Understand the stages of team development;
  • Develop strategies in order to manage group processes and group dynamics;
  • Learn how to manage change leading to continuous improvement.

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Certificate in Leadership and leading teams


Duration: 2 days

Overview

Learning Objectives

This training program integrates two different perspectives: that of an internal leader, and that of a leader in external relations.
The training program is aiming at building and developing the skills of corporate leaders in their journey of generating added value along with their team members.

  • Develop the sense of who you are and who would you like to be through values, intentions and strengths, coupled with the ability to empower team members and their sense of ownership;
  • Create purposeful working environment and performant teams, leading by example;
  • Polishing interpersonal skills in the context of team members’ development.

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Certificate in Applied Strategy and Business Performance Improvement with KPIs


Duration: 3 days

Overview

Learning Objectives

This course provides a three-day roadmap to improve your long-term organisational performance. You will explore the foundation of a successful business strategy and then translate it into actionable objectives. The course provides a Management Framework – from properly selecting the relevant KPIs and documenting them, to data analysis and reporting, decision-making and initiative management, and finanly, building a performance culture.

  • Learn how to choose and select the right KPIs;
  • Gain insights into the concept of Management Framework;
  • Understand possible obstacles to improving strategy and business performance.

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Certificate in Integrated Performance Management


Duration: 2 days

Overview

Learning Objectives

Integrated Performance Management is crucial to improving long-term organisational performance, as well as providing insights and solutions. This course will clarify the key concepts and theoretical foundations of performance management and the importance of integrating it with the overall management efforts.

  • Understand the importance of Integrated Performance Management;
  • Integrate performance management with management efforts;
  • Learn how to link different elements of Performance Management System.

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Professional Diploma in Business Administration


Duration: 5 days

Overview

Learning Objectives

The course will sharpen and enhance the commercial acumen of attendees by extending and refining crucial management skills. It provides concise, comprehensive coverage of vital business topics, important concepts, and proven strategies to grasp the essential ingredients of personal success, management success, and business success. It helps non business-trained professionals understand fundamental business principles and ensure that attendees are abreast of the latest thinking in management and leadership as well as business strategy.

  • Grasp the essential ingredients of personal, management, and business success;
  • Gain a clear understanding of vital business topics, important concepts, and proven strategies taught as part of an MBA program;
  • Apply the concepts, tools, and analytical techniques that are essential to a successful company.

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Certificate in Systems Thinking: Friday Night at the ER Simulation


Duration: 2 days

Overview

Learning Objectives

Friday Night at the ER is a team learning simulation game used by groups worldwide for quality improvement, leadership development, and systems thinking. It is followed by an interactive debriefing discussion which can be adapted to address specific learning needs.

  • Learn how to ensure a high-level collaboration across functional areas;
  • Develop your ability to innovate and adapt organisational processes in order to meet customer needs;
  • Learn how to identify different stakeholder-related realities and needs, and work towards fulfilling them.

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Certificate in Systems Thinking: FishBanks Simulation


Duration: 2 days

Overview

Learning Objectives

FishBanks is a business simulation game which has its roots in system dynamics, a pattern analysis technique used in complex and fast-changing systems. As part of the simulation, participants will impersonate employees of a fishing company and collaborate with coworkers to maximise the organisation’s assets. The game will teach you valuable lessons on renewable resource management. The simulation’s learning points can be applied to a variety of contexts such as business strategy, economy, decision-making, sustainability, resource management, organizational development, teamwork, negotiations, and competitive intelligence.

  • Identify challenges that can appear in managing common resources in a sustainable manner;
  • Understand complex systems such as the markets in which your organisations operate;
  • Correlate rational individual decisions with irrational results for the systems in which those individuals operate.

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Certificate in Living Business Models


Duration: 2 days

Overview

Learning Objectives

The first challenge that management faces is to design a system that it is capable of strong performance – then manage that system through time so it actually performs well – through the continual stream of decisions made in every department and team.
This course will show you how to use a set of comprehensive, practical, and reliable frameworks that capture how the business system works as a functioning ‘machine’ to deliver performance.

  • Understand how all performance outcomes reflect success in building and sustaining critical resources – customers, staff, products, capacity, cash, and the many intangibles involved;
  • Learn how to quantify, model, and simulate the relationships between these elements and performance outcomes (with easy-to-use software);
  • Understand, experience, and model how resources develop through stages, and how rivalry with competitors works to drive performance;
  • Learn how all performance outcomes reflect success in building and sustaining critical resources;
  • Master how to quantify, model, and simulate the relationships between these elements and performance outcomes;
  • Grasp, experience, and model how resources develop through stages.

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Certificate in Leadership


Duration: 2 days

Overview

Learning Objectives

This training program integrates two different perspectives: that of an internal leader, and that of a leader in external relations.
In this balance of interior and exterior, the training program aims to build and develop the skills of corporate leaders in their journey of generating added value along with their team members.

  • Grow upon your identity through values, intentions, and strengths, coupled with the ability to empower team members and their sense of ownership;
  • Create purposeful working environment and performant teams, leading by example;
  • Learn how to stimulate commitment and how to move things forward;
  • Polish interpersonal skills in the context of team members’ development.

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